ORDERS & PAYMENTS

① HOW DO I MAKE CHANGES AFTER MY ORDER HAS BEEN PLACED?

We would send you order confirmation email within 24 hours after you placed the order, please check the email and make sure the information is correct. If any change is needed, please reply us back with corrections or directly contact us at order @icyworldshop.com.

② WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept PayPal, Credit Card, Apple Pay, Shopify Pay, Google Pay, American Express, Mastercard.

③ HOW DO YOU SECURE MY PAYMENT?

Each payment on www.icyworldshop.com is secured by PCI council and ICYWORLD meets PCI Level 1 compliance. The Council was founded in 2006 by American Express, Discover, SezzleM, Apple Pay, Mastercard, and Visa Inc. They share equally in governance and execution of the Council's work. Besides, the data is transmitted via SSL encryption.

④ IS MY PERSONAL INFORMATION KEPT PRIVATE?

ICYWORLD is absolutely committed to protecting your privacy. We will not disclose customers or visitor’s’ information to the third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.